Shipping Policy

Order Processing

At 【请替换：店铺名称】, we strive to process all orders within 1-2 business days after payment is confirmed. Please note that orders placed on weekends or U.S. holidays will begin processing on the next business day. During high-demand periods or holidays, processing may take longer, and we appreciate your understanding.

Shipping Time

Once your order has been processed and shipped, please allow 5-10 business days for delivery within the United States.

Shipping Fees

Shipping fees are calculated based on your shipping address, the selected shipping method, and the weight and size of your order. The shipping cost will be displayed during checkout.

Shipping Destinations

We currently ship to addresses within the United States. If you have questions about shipping to other locations, please contact our customer service team at 【请替换：客服邮箱】.

Tracking Your Order

Once your order ships, we will send a shipping confirmation email including your tracking number. Please note that it may take 24-72 hours for tracking information to update.

Returns & Refunds

You may return most items within 30 calendar days of receipt for a refund. Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Please contact us at 【请替换：客服邮箱】 if your item meets these conditions.

Order Cancellations

Orders can be cancelled within 24 hours of placing the order. To request a cancellation, please contact us promptly at 【请替换：客服邮箱】.

Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. We cannot change the shipping address after an order has been processed. Additional charges may apply for reshipping if delivery fails due to an incorrect or incomplete address.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please notify us within 7 days of delivery so we can assist you. Have your order number and photos (if available) ready when contacting us.